30-Day Digital Goods Refund Policy – Atravela

Effective Date: 10/08/2023

Thank you for choosing Atravela for your digital goods purchases. We are dedicated to providing you with top-notch products and services. Please carefully review our refund policy to understand your rights and responsibilities.

1. Refund Eligibility: Atravela offers a 30-day refund window for all digital goods. To be eligible for a refund:

• The refund request must be submitted within 30 days from the date of purchase.
• The refund request is made by the original purchaser and includes valid proof of purchase.

2. How to Request a Refund: To initiate a refund, follow these steps:

• Reach out to our dedicated customer support team at hello@atravela.co within the 30-day refund period.
• Provide essential order details, including order number and purchase date.
• Specify the digital goods for which you are requesting a refund.

3. Refund Process: Upon receiving your refund request, we will process your refund:

• Refunds will be processed using the original payment method used during the purchase.
• Please allow up to 15 business days for the refund to reflect in your account, depending on your payment provider’s processing timeline.

4. Contact Us: For any inquiries or concerns about our refund policy, please reach out to our customer support team at hello@atravela.co.

5. Changes to Refund Policy: Atravela retains the right to update or amend this refund policy as necessary. Such changes will become effective immediately upon publication on our website.

By making a purchase on Atravela (atravela.co), you acknowledge and agree to adhere to this refund policy.

Last updated: 10/08/2023

Atravela Website: atravela.co Contact: hello@atravela.co